b'Appendices Appendix APositive, Future ScenarioPositive, Future ScenarioAccess and Navigation There will be a seamless, user-friendly court technology portal for filing documents, accessing documents, making online payments, using AI/chat bots, etc.; the portal will be reliable, responsive, and easy to useThe Courts website is easy to use/navigate (e.g., it includes on demand videos, tutorials, up to date information, a Virtual Court Assistant - e.g., available from a query (jury duty, courtroom, etc.) that is both AI and person operated that generates a list of applicable forms, people and resources) The Court is easy to navigate and is understandable (e.g., the Court has an interactive court navigation system and/or person available to assist court users whether in-person, virtually, and/or onlineCase Management / Case Processing / Operational Efficiency Courtroom calendars / hearings will run on time; they will not be delayed or continued unnecessarily The Court will have online juror services (e.g., for responding to summons, scheduling, excusals, etc.) Go to paper on demand: the Court will transition to electronic case files, which will be easy and intuitive, real-time, and responsive; handling electronic case files will be integrated into remote proceedings, including document signatures and document routing; e-filing is used across the court All courtrooms are equipped and allow for reliable remote access; virtual attendance is used for appropriate types of court proceedings (e.g., 80-90% virtual) Increase efficiency; reorganize how courtrooms are handling caseloads; improve specialty courts Workforce Staffing shortages are resolved (e.g., court reporters); the Court is fully staffed The Court has a high retention rate Court employees are experienced, well trained, and comfortable with their duties; they work together to serve court users/the public Court employees have training, development, and advancement opportunities Court employees are cross trained; they are provided opportunities to learn about and work in other departments increasing understanding of the departments across the court Employee wellbeing / wellness is a high priority at the Court (reduce burnout/stress; prioritize work-life balance; offer flexible/alternative hours; etc.)Technology Every courtroom has state of the art audio visual/ technologyFacilities/Security Security is improved in all court departmentsincluding physically re-organizing / reorienting work areas for better visibility / monitoring of counters, public service areas, etc. Court facilities are meeting current and future needs of court users, partners, judges, and employees (e.g., Court has needed space, courthouses are modernizedprofessional, clean, ample space for court users, judges, and employees)Courthouse/Courtroom Decorum Respect and decorum are returned to the judicial environment and process The public trusts, respects, and has confidence in the Court/judicial branch 20242028 Strategic PlanVentura Superior Court 14'